To find out the night before you're due to travel that your national passport is missing is, to say the least, unnerving. This was my predicament three days ago in Juba, South Sudan.
After rummaging in all the likely places (and they are not many) I concluded I must have left the passport at JKIA on my way out of the country nearly seven weeks earlier. I had remained unaware it was missing because I need only my UN Laissez Passer to enter and leave South Sudan. The three likely places were the Immigration desk, the Java coffee house and a bag shop where I bought a backpack before rushing to board my flight.
The flight back to Nairobi from Juba was uneventful, except that just before we landed the captain announced that we had been put in a holding pattern by Air Traffic Control.
I looked out the window and, lo and behold, an aerial view of Kenya's picturesque Ngong Hills in all their splendor.
We had a smooth landing at JKIA. Armed with a copy of the missing document I headed straight for the shop where I bought the backpack. The attendant said they would have handed lost property to Kenya Airways' Customer Service desk.
At Kenya Airways a sympathetic attendant directed me to check with the Immigration Office, since the presumed loss took place several weeks before.
At Immigration I received the same courteous attention as I explained my case. I had my boarding pass from the previous trip to prove I had travelled through JKIA. The gentleman pulled out a stack of passports. As he opened them one by one, I told him I was praying. My passport was at the bottom. I breathed a sight of relief.
The passport had been registered in the Occurrences Book. I signed for it and left, my spirits soaring. I was feeling extremely grateful for the courtesy and efficiency with which my case had been handled.
After rummaging in all the likely places (and they are not many) I concluded I must have left the passport at JKIA on my way out of the country nearly seven weeks earlier. I had remained unaware it was missing because I need only my UN Laissez Passer to enter and leave South Sudan. The three likely places were the Immigration desk, the Java coffee house and a bag shop where I bought a backpack before rushing to board my flight.
The flight back to Nairobi from Juba was uneventful, except that just before we landed the captain announced that we had been put in a holding pattern by Air Traffic Control.
I looked out the window and, lo and behold, an aerial view of Kenya's picturesque Ngong Hills in all their splendor.
We had a smooth landing at JKIA. Armed with a copy of the missing document I headed straight for the shop where I bought the backpack. The attendant said they would have handed lost property to Kenya Airways' Customer Service desk.
At Kenya Airways a sympathetic attendant directed me to check with the Immigration Office, since the presumed loss took place several weeks before.
At Immigration I received the same courteous attention as I explained my case. I had my boarding pass from the previous trip to prove I had travelled through JKIA. The gentleman pulled out a stack of passports. As he opened them one by one, I told him I was praying. My passport was at the bottom. I breathed a sight of relief.
The passport had been registered in the Occurrences Book. I signed for it and left, my spirits soaring. I was feeling extremely grateful for the courtesy and efficiency with which my case had been handled.
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